Search our site
site search by
Most popular questions
What is your current lead time?
How do I get the films to you?
I don’t know what’s on my films, how should I proceed?
I have x amount of film, what will it cost?
What file format do you use for digital files?
Can we bring our films to your studio?
What method do you use to transfer cine film?Can I mix film formats and also add in photos?
If I find more film later can I have it added to the DVD?
Can you transfer my films in HD?
Back to departments
Ordering Department - Frequently Asked Questions
What happens when you receive my order?
I haven’t heard from you since our films arrived four weeks ago?
What guarantees do you offer us, in terms of longevity of the DVDs and any problems on receipt?
Do you offer a free sample of our films to help us decide?
On the order form it says “keep original sound” but I don’t know if my reels have sound, so do you recommend that I select “keep original sound”, in the off chance that there is sound on the reels, and if there isn’t will your refund the difference? Question from by Gwyn Howell
contact terms privacy This website is Copyright © Timeless Moments Ltd 2014Timeless Moments Ltd is a private limited company with company number 5851279
contact terms privacy This website is Copyright © Timeless Moments Ltd 2006 - 2016Timeless Moments Ltd is a private limited company with company number 5851279
cine to dvd in the following locations
avon bedfordshire berkshire bristol buckinghamshire cambridgeshire cheshire cleveland cornwall cumberland cumbria derbyshiredevon dorset durham east suffolk east sussex essex gloucestershire greater london greater manchester hampshire hereford and worcesterherefordshire hertfordshire humberside huntingdon and peterborough huntingdonshire isle of ely kent lancashire leicestershire lincolnshirecity of london merseyside middlesex norfolk northamptonshire northumberland north humberside nottinghamshire oxfordshire rutlandshropshire south humberside south yorkshire staffordshire suffolk surrey sussex tyne and wear warwickshire west midlands east midlandswestmorland west suffolk west sussex west yorkshire wiltshire worcestershire birmingham manchester edinburgh glasgow